There are few things as frightening, potentially damaging and as misunderstood as a crisis. Here are five things about crisis communications that may be counter intuitive but are absolutely true: Read more after the jump…
I just landed in New York to take part in the “Reputation Preservation and Crisis Communication Summit.”
The two-day workshop, put on by UK-based Ethical Corporation, features executives from a variety of companies discussing how they protect reputations and respond to crisis.
Companies represented include Dr. Pepper Snapple Group, AIR, Alcoa, P&G, REI and Verizon. We are hoping to learn about some best practices as we continue to grow our crisis-issues management service line. GroundFloor looks forward to sharing what we learn with our clients. In the meantime, if you have any questions, send me a note at email@example.com.