Tag Archives: digital

CenterTable @ SXSW 2017: Monday Sessions

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Art and inspiration are everywhere at SXSW.

The fourth day of South by: When sleep deprivation and too many creative thoughts in your head from the previous three days starts to cloud everything. But the sun came out today and we had an impressive lineup of speakers. Here are our top takeaways from Monday at SXSW 2017:

Jim’s Take:

  • I attended a wide variety of sessions today, the first being “Blending Leadership: Online and Offline,” where presenter Reshan Richards reviewed six pillars of leadership traits from his book. From a professional development standpoint, the main takeaway for me was, “Once you’ve become more efficient and find yourself with an extra 30 minutes or hour in your day, be intentional about how you fill that time. Don’t cram it with busy work. Rather, spend it on something you’d hoped to do from an aspirational standpoint.”

Read more after the jump…

CenterTable @ SXSW 2017: Saturday Sessions

Tons of great info on Saturday - including some audience targeting from Antiques Roadshow

Tons of great info on Saturday – including some audience targeting from Antiques Roadshow

It was a rainy day in Austin, but that didn’t slow the super strong lineup of speakers and events on a Saturday. Here are the most memorable takeaways from Day 2 of SXSW 2017:

Jim’s Take:

  • My first session of the day included representatives from Major League Baseball and the WWE discussing the future of providing content direct to consumers. It was interesting to hear how large brands are constantly working to push streaming/live content to their audiences, and how the target is constantly evolving based on audience needs. The most interesting comment was how consumers have built-in expectations about pricing and flexibility of the packages based on how they currently pay for Netflix or Hulu. The takeaway is knowing your audience and what their expectations are before working on a model that doesn’t meet their needs and, one that ultimately will fail because your customer’s expectations don’t align.

Read more after the jump…

CenterTable @ SXSW 2017: Friday Sessions

Noor Tagouri speaking at SXSWi 2017

Noor Tagouri speaking at SXSWi 2017

The buzz and anxiety of the first sessions at South by Southwest (SXSW) are palpable. And its easy to see some of the broader themes of SXSW 2017 rise to the surface: leadership in times of adversity, using the technologies we have at our fingertips to solve everyday problems and the rise of chatbots were some of the front runners. Here are our highlights from Friday at SXSW: Read more after the jump…

CenterTable @ SXSW: 2017 Preview

Hopefully we'll provide enough content to make it feel like you're in Austin.

Hopefully we’ll provide enough content to make it feel like you’re in Austin.

The annual pilgrimage to Austin is upon us this week, and once again GroundFloor Media and CenterTable will be bringing you the sights and sounds of the South by Southwest Interactive (SXSWi) conference! Beginning Thursday, March 9 and continuing through Tuesday, March 14 Carissa McCabe and I will be hitting up as many sessions, brand activations, concerts, product releases, networking events and Bar-b-ques as possible, and reporting back here on the GFM/CenterTable blog as well as a variety of social platforms.

Read more after the jump…

So You’ve Decided You Need a Bot. Now What?

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We’re going to hear a lot about automated chatbots and see some new and innovative (as well as some bad) uses for the technology put into place by brands in 2017. But many marketers still don’t even know where to start. The key is to start simple and go from there. Read more after the jump…

Why You Should Consider Progressive Web Apps

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mage source: ness.com)

Progressive Web Apps use modern web capabilities to deliver web content in an app-like user experience. They are defined by three main characteristics, namely:

  1. They are reliable.
  2. They are fast!
  3. They are engaging.

Read more after the jump…

Your audience is much more than your Likes and comments

When working with clients to differentiate their social media platforms we like to focus on creating a unique “voice” and identifying the different types of content for each platform that the brand/business may be active on. The strategic concept is only posting the type(s) of content that fits each platform and speaks to the audience who spends the most time on a specific platform – which will help the brand’s individual platforms grow much faster than otherwise. But often this can be much harder to execute day in and day out than resources allow.

Read more after the jump…

It’s Pretty Negative Out There. Here Are 5 Things That Make Me Thankful.

Facebook? More like Political-Argument-Book, am I right?

I’m told the best way to manage negativity is to focus on the positive, so here are five things that – as a person who works day in and day out on social platforms – I’m thankful for right now:

  • The new iOS Update – Sure, they messed with the ordering of our email threads and I had to restore my touch-to-open home button functionality…but it’s all worth it when you can send GIF messages to your friends. Something I never knew I needed, but now I can’t imagine living without.
  • The forthcoming link/tags on Instagram – They’re not available to everyone just yet, but even the thought of finally being able to link to a website within your Instagram posts literally makes me smile.
  • My Mophie – I’m traveling as I write this, and this may sound trivial, but I’m truly thankful to not be sitting on an airport carpet next to what is shockingly the only power outlet within five gates.
  • Free Wi-Fi – Sometimes it’s the obvious things. Take one minute and think about what we’d all do without Wi-Fi. We’d still have real time news to keep up with, endless work demands via email and hilarious dog videos to watch…but we wouldn’t be able to access any of it without an Ethernet connection or an all-too-often sketchy cellular signal. Thank you for that quick “Dogs are Amazing” video download, Wi-Fi.
  • A Crazy Smart and Amazing Team – If you didn’t hear, GFM/CenterTable made the Top 5 of Outside Magazine’s Best Places to Work list for the fourth straight year. Work is infinitely more fulfilling, less stressful and straight up fantastically fun when you’re surrounded by great people and great clients.

Take a minute and practice some gratitude this week (and the next, and the following…), even if it only has to do with the percentage of battery you have left on your phone.

What is AMP and what can it do for you?

For several years now, we have been told to think “mobile first” when creating amp-accelerated-mobile-pageswebsites. With end users clamoring to their smartphone and utilizing it as their primary device for accessing online information, this approach to designing and building websites makes sense.

Websites were traditionally built with large screen laptops and desktops in mind; representation on mobile devices was an afterthought. Before the advent of responsive design, many companies in fact had separate websites for mobile devices (remember the “m.” URLs?) versus large screen devices and had to attempt to keep their separate sites in sync from a content and functionality perspective. Read more after the jump…

Don’t Waste the Spotlight

At its essence, crisis communications is about taking external negativity and finding a way to transform it into a positive. Are you a business that made a mistake? Find a way to impress your customers with how you responded. They’ll forgive you.

The Cincinnati Zoo ignored this principle when it shut down its Twitter account two months ago in the face of cyberbullying trolls who inundated it with memes and attacks over the death of its beloved gorilla, Harambe. As PRWeek reported:

“The zoo has been the target of keyboard critics since May, after a boy fell into the gorilla enclosure at the Cincinnati Zoo, and zookeepers shot and killed Harambe, a 17-year-old silverback gorilla, to save the child’s life. Since then, Harambe has turned into a source of myriad internet memes.”

The Cincinnati Zoo had a spotlight on it, and instead of finding a way to withstand the pressure and use the opportunity to demonstrate its commitment to its mission, it chose to run and hide. Standing up in the heat of a crisis is never easy, but it speaks to what you are as an organization, to your core values.

The Cincinnati Zoo could have used the spotlight to engage the community. It could have developed a program to support a gorilla conservation initiative, or created elementary and middle school curriculum that could be used in schools to educate children about gorillas.

And more than anything, it could have earned goodwill from the community by responding to the ridiculous barbs in a dignified and respectable manner. As Abraham Lincoln once said, “It is amazing how reasonable you can look when your opponents are unhinged lunatics*.”

The Cincinnati Zoo finally restored its Twitter account last week, but the damage has already been done and the opportunities have already been missed.

*Lincoln may have never said that.