Tag Archives: Disasters

When it Comes to Social Media, Age is Just a Number

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It’s official: more than half (55 percent) of Americans over age 50 are now getting their news from social networks. What’s more, 74 percent of non-whites claim social networks as their source for news, too. Facebook earned the top spot among platforms – in part due to its sizable user base – with YouTube taking silver and Twitter earning bronze. Chances are you’re using these platforms to grow your business and interested in reaching at least some of these audiences, so take a minute to dig into the latest Pew Research for more! In the meantime, here are a few updates to get you off on the right foot.

The Verge: Facebook Launches Crisis Response Hub to Help Users During Disasters and Attacks
Meet Facebook’s newest site feature, Crisis Response. This new hub houses all of the platform’s safety-related tools including Safety Check and Community Help – so whether you’re involved in the crisis, tracking the news or hoping to help those impacted, Facebook has now centralized communication options during a crisis situation. Read more after the jump…

Disasters in the Digital Age

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It’s hard to believe that when Hurricane Katrina hit New Orleans in 2005 we were living in a T9-texting world without smartphones, Twitter and Instagram, and only college students could use Facebook. Since then, we’ve learned to harness technology and social media to respond to breaking news, including natural disasters. We can declare ourselves safe on Facebook, act as amateur photo journalists on Instagram and donate to charity efforts via Twitter. Hurricanes Harvey and Irma reveal that while Americans continue to demonstrate resolve and resourcefulness, the tools we use to react to natural disasters have changed.

Social Media Today: How to Use Social Media to Stay in Touch Before, During, and After a Disaster
We’re usually explaining why social media is essential to bolster marketing campaigns, but in times of crisis it’s a necessary form of communication. Be sure you are prepared by ensuring you follow key accounts on social and have a game plan, just in case. Read more after the jump…

Biggest PR Disasters of 2016

As 2016 comes to a close, we take time to reflect on the year’s biggest PR disasters:

lochteRYAN LOCHTE … An Olympic swimmer perpetually overshadowed by Michael Phelps finally finds the spotlight for all the wrong reasons.

Ryan Lochte is an accomplished Olympian who in almost any era would be recognized as one of the greatest swimmers of all time. Unfortunately for Lochte, though, he swims in the Michael Phelps era. That frustration may have contributed to his decision to “over-exaggerate” – his term ­– the details of an alleged armed robbery at the Olympics in Brazil. After video emerged of Lochte and other U.S. swimmers appearing to vandalize a gas station bathroom, the armed robbery started looking more like a request for restitution. Lochte apologized, but the consequences were swift: sponsors Speedo and Polo Ralph Lauren dropped him immediately, and he solidified his spot as an Olympic punch line for generations to come.

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SAMSUNG … What do the global electronics giant’s mobile phones and washing machines have in common? They both explode.

It was a tough year for Samsung, who twice found itself at the top of the list of the year’s biggest safety recalls. First, it was the company’s flagship mobile phone, the Galaxy 7, some of which were spontaneously exploding. It got so bad that the Department of Transportation eventually banned the phones from all U.S. airline flights. And then Samsung was forced to recall 2.8 million washing machines because they could explode. That caused a viral sensation because no one could really wrap their heads around how a washing machine could explode. But YouTube videos gave us our answer, much to Samsung’s dismay.

Read more after the jump…