Tag Archives: facebook link preview

Tips to Troubleshoot a Facebook Link Preview That’s Not Working

I’m going to share one simple but obscure Facebook tool that can help you fix a Facebook link preview that’s not working. Facebook used to allow you to change the image or title of any link preview right on the platform but that is no longer the case. They’re trying to cut down on fake news so they only allow you to change Facebook link previews if you own the content.

Facebook Link Preview Problems

Facebook Link Preview for GroundFloor Media PR Agency Facebook Post on Crisis ResponseLet’s say you tried to share a blog post from your own page on Facebook, but when you looked at the Facebook link preview you saw that the image you used didn’t really look good or maybe it didn’t show up at all. So, you go to your blog post and update the image, then go back to Facebook only to find that the Facebook link preview isn’t working. Or at least it still shows the old image, not the new picture that you recently added to your blog post.

The Cause of Some Facebook Link Preview Problems

Read more after the jump…

Troubleshooting Your Facebook Link Preview

If you’re having trouble with your link preview on Facebook, there is a tool called the Sharing Debugger that can provide some insight. Maybe you drafted a Facebook post and inserted the link to a blog post you wrote but, after seeing the link preview, you decided that you wanted to use a different photo. Facebook used to allow you to change the image or title on the platform but that is no longer the case.

Sometimes if you go back to your blog post and change the photo, you’ll see the new image pulled in automatically. Occasionally, the old photo that you had in your blog still shows up in the Facebook link preview even though you changed it. This is because Facebook super caches things to help the app remain speedy. It means in the background, Facebook went and looked at your blog post once and doesn’t think it needs to go look again because it assumes you haven’t changed anything. What you need to do is tell Facebook to go look again. Read more after the jump…