Tag Archives: journal

Denver Business Journal Column: Effectively Fighting A Crisis With Social Media

crisis-image-590x230GroundFloor Media’s crisis expert Gil Rudawsky’s latest column in the Denver Business Journal discusses the merit in getting word out via social media, but he says that sometimes immediacy can get in the way of accuracy. 

“During a crisis, such as the wildfires, social media can be helpful as a quick source of news. But it has its pitfalls, as immediacy doesn’t always mean accuracy and it quickly can become a complaint board,” Rudawsky says.

Read more here.

GroundFloor Media’s Gil Rudawsky Offers
Crisis Response Tips for Denver Business Journal

An integral part of a crisis-response plan is providing clear, honest messages to various audiences that might be affected by the bad news.

Yes, you need to spend time responding to allegations and working with the media. But keeping other key audiences in the loop as well often can take the sting out of a crisis and get an organization back on the road to recovery much sooner.

Read the entire article in the Denver Business Journal.

GroundFloor’s Gil Rudawsky featured in Denver Business Journal on Social Media Crisis Plans

Gil Rudawsky MugCorporate or business Facebook and Twitter accounts aren’t just about “likes” and updates.

They are about honest interactions with the public, good and bad. And beware: Online social forums are one hashtag or Facebook post away from turning nasty.

To help prepare an organization’s Facebook and Twitter pages or online campaigns from turning sour, there’s an ever-growing list of case studies — from mom-and-pop businesses to corporate giants — to help teach about social media failures, or quite simply, what not to do.

Read the entire article in the Denver Business Journal.

The 5 most widely circulated newspapers in America

Blame it on new math, but hold off on writing the obituary for newspapers for now.

The latest, newly revised audit of newspaper circulation numbers show the steady decline over the past five years may be stabilizing a bit. It’s still bad news, with the numbers still dropping, but they are not falling nearly as fast.

The Wall Street Journal remains the No. 1 newspaper in the U.S., according to the latest figures released this week from the Audit Bureau of Circulation. Its daily circulation topped out at 2.1 million.

Rounding out the top five were USA Today, with 1,829,099; The New York Times, with 916,911; The Los Angeles Times, with 605,243; and The San Jose Mercury News, with 577,665. The Washington Post dropped out of the top five to No. 6.

The newspapers benefitted from a substantial change in the way the audit bureau counts circulation. These looser guidelines allow newspapers to count paid and “verified” copies of the newspaper. The latter category includes third-party copies and those given to schools and newspaper employees.

Previously, copies had to actually be purchased to be counted.

Also, the new guidelines allow newspapers to lump separate editions under different titles into the total. For instance, the Chicago Sun-Times can now count its suburban newspapers, even if many of them are laden with advertisements.

Online readers are counted in circulation totals if they pay a fee. That fact is not lost on newspapers, many of which are toying with charging for content.

Newspaper analyst John Morton told The Los Angeles Times that the new guidelines are a “way of trying to make the industry look better.”

Newspapers use the audited circulation numbers to set advertising rates. The audit bureau report included data for the six months ending March 31.

The new report also makes it difficult to compare the report, done twice a year, to past reports since the comparison is different. So, newspapers no longer have to compare this report with past ones, essentially starting over from zero.

This week, publishers across the country ran stories this week touting circulation increases, or limited declines.

Los Angeles Times publisher Eddy W. Hartenstein capitalized on the boost, saying the numbers for this Sunday paper were the best in eight years, and marked the smallest decline in six years.

Perhaps more telling than circulation numbers, however, is the continued news of layoffs at newspapers. This week McClatchy Co. announced layoffs at the News & Observer and the Miami Herald.

This post also appears on PRDaily.com.

~ Gil Rudawsky