Tag Archives: New York Times

When A Private Crisis Strategy Session Becomes Front Page News

Crisis Communications Lessons: When A Private Crisis Strategy Session Becomes Front Page News | GroundFloor Media PR Agency | Denver, COAs part of crisis communications training with our clients, we emphasize that unless you are in a closed-door office or in a private location, anything you say in public can be used against you. This lesson, once again, resonated loud and clear in a Sunday New York Times scoop.

Last week, Denver attorney Ty Cobb who now works for the White House to coordinate its response into investigations into Russia’s connection with President Trump, was having a strategy lunch with the president’s lead outside attorney on the Russia investigations, John Dowd.

Little did they know, a Times reporter was also having lunch, at the next table.

Read more after the jump…

Better visuals are the key to social media success


You’ve probably heard that pictures are the king, or queen, of social media. But that doesn’t mean mean stock images. We’re talking infographics, and beautiful, original images. Driving people to action and helping them recall your content requires compelling visuals, unless you happen to be a sophisticated Russian hacker. Fortunately, there are a plethora of online tools to help create those visuals and new ones are always popping up.


VentureBeat: Google launches Data GIF Maker to help storytellers convey information through animations
It can take a lot of time to create infographics. Google aims to simplify the process with their new tool that creates animated GIFs with your data. The tool is meant to help you tell your data story in a more visual way. For now the types of graphs you can create are limited, but knowing Google, if it turns out to be popular they’ll add plenty more options. Read more after the jump…

Fake News vs. Real News – How Can You Tell the Difference?

screen-shot-2016-12-13-at-8-53-19-amThere was a lot of news coverage of “fake news” leading up to and following the recent presidential election, but after doing some digging, it became clear that fake news and fake news sites are nothing new.

And it’s not just fake news that’s getting attention. I came across a story about how a police department in Central California issued a fake news release to the media to protect a person who was sure to be killed by rival gang members. Many in the local media were highly critical of the police’s actions, but the Santa Maria police made no apologies.

In an ever-shrinking media landscape with fewer and fewer “real” media and reporters, how do you tell real from fake news? The New York Times covered this topic in an appropriately titled headline: Inside a Fake News Sausage Factory: ‘This Is All About Income’. The article covered how a computer science major from Georgia (the country), started creating fake stories about Hillary Clinton on a website he set up, and watched his Google ad sales soar as more and more people found the site. He really started making money when he began creating content about Donald Trump.

Read more after the jump…

Twitter vs. NYT: What is the better business model?

nytimes-live-twitterThe debate over which business model has a brighter future—The Gray Lady or the bright, shiny penny that is Twitter—spilled over into media circles this last week.

In the world of PR, the discussion has been taking place in client meetings and communications planning sessions for several years. Still, it remains unclear whether the industry has placed its bets on either model just yet.

Peter Thiel, however, has.

The PayPal co-founder and online trendsetter added fuel to that particular fire at a recent press conference when he declared that Twitter will outlast The New York Times. Thiel contended that “Twitter’s roughly 1,000 employees will have jobs a decade from now,” while Times’ journalists should be worried about their jobs because the newspaper “is not guaranteed a future in the digital age.”

Read more about it Ragan’s PR Daily.

Trust in America: Are We Really More Cynical Than Ever Before?

All_the_president's_menAfter listening to a presentation by veteran PR expert, Tom Hoog, who ran one of the largest PR firms in the world, Hill+Knowlton Strategies, I found myself curious about one of the topics he covered: Trust.
Tom referenced a recent survey that showed Americans’ trust in government, corporate America and the media at all time lows. I was curious because it seems like every time I hear a speaker on this topic or read about a trust study, Americans are more cynical than ever. I was especially curious about how Americans felt about the mass media given that the fourth estate is one of the critical vehicles that public relations practitioners rely on to communicate messages to their target audiences.
Determined to find out if we really are less trustworthy than in the history of however long organizations have been doing trust studies, I decided to do my own research (in other words, I didn’t trust what I was hearing from Tom).

Trust in Government
I came across a study by the Pew Research Center that looked at Americans’ trust in government from 1958 to January 2013, as President Obama was beginning his second term, Public Trust in Government: 1958-2013. When the study was first conducted in 1958, trust in government was at 73%; earlier this year, it was at 26%. While trust has varied over the past 55 years, it’s clear by the bell curve that Americans, as a whole, are less trustworthy of their government.

Read more after the jump…

The Return of Traditional Media?

ATraditionalfter years of steady declines in readership, audience share and advertising revenues for newspapers, news magazines and TV news have we finally seen the end of the slide? Or has the shift to online news, and so-called citizen journalism finally exhausted its audience?

Citizen journalism opened doors for anyone to write and report the local news. The online tools and technology made it fairly simple for amateur journalists to write for the web with their own content. The problems began when people realized that most citizen journalists had no actual journalism training and didn’t follow standard reporting, objectivity and fairness rules. And certainly the number of bloggers and the popularity of sharing breaking news through social media channels caused another set of hiccups. Unsubstantiated rumors and misinformation spread like wildfire without the proper checks and balances found in most traditional media newsrooms.

Read more after the jump…

After NYT lashing, Guy Fieri needs to step up his PR game

Celebrity chef Guy Fieri is many things, but pretentious might not be one of them.

So when the food critic from the vaunted New York Times wrote a deliciously scathing review of Fieri’s Guy’s American Kitchen & Bar restaurant in Times Square last week, it caused an online firestorm of supporters and detractors that continues today.

The review by Times critic Pete Wells was written as a series of questions directed at Fieri. It opened with “GUY FIERI, have you eaten at your new restaurant in Times Square?”

The review was covered in journalism trade pubs, including Poynter.org, which interviewed other food critics to see if they thought it was fair. Most agreed it was.

But did Fieri appropriately respond or just try to deflect the criticism? Read more at Ragan’s PRDaily.


When Reporters Get it Wrong

As I watched a teaser for Monday’s “Today Show” with Savannah Guthrie replacing Ann Currie, I was reminded of all the media coverage that surrounded Currie’s departure just a couple of weeks ago.

First there were all the rumors swirling around, and then, finally, the tearful goodbye on the show.

The media ate it up; and in everyone’s zeal to get the story, one article, from The New York Times, in particular stood out for how wrong they had it. And while it’s been a few years since The New York Times has had to admit mistakes and apologize on behalf of a reporter, it’s still a little shocking that it happened at all.

For those of us who work in communications and work with reporters on a daily basis, what recourse do we have when a reporter gets it wrong and reports inaccuracies or untruths about our clients? Depending on the egregiousness of the error, usually it’s no more than a tiny mention buried in the back of a newspaper, if at all.

While I appreciate that the Times’ Culture Editor and Executive Editor came to the reporter’s defense, the excuse that the reporter was multitasking is weak. That’s the nature of a reporter’s job — to multitask and cover a variety of stories at once.

What are your thoughts on this story? Was the reporter just multitasking and made a simple error? Was this indicative of downsized newsrooms and reporters spread too thin? How do we make sure that the media continues to tell our clients’ stories with integrity and accuracy?

~ Barb Jones