Miami Herald reporter’s experience with fake tweets a a cautionary tale for anyone with a presence on social media – or anyone getting their news there.
As part of GroundFloor Media’s service line offerings, we help businesses, organizations and individuals with reputation management issue
Some tips to help your company determine how to respond to a social media crisis.
GroundFloor Media helps repair online reputations and one important aspect of managing a reputation is to be diligent about monitoring what is being said about you or your company in real-time.
Meet Rachel Botsman – a recognized thought leader who I recently had the pleasure of learning about through NPR’s TED Radio Hour. If you have 9 minutes I highly recommend the NPR interview in which Botsman discusses how trusting in strangers can actually fuel an economy.
Often in times of crisis or defeat, it’s easy to point fingers at others and shun the blame. However in business, as in life, a sincere apology goes a long way toward taking the edge off of the situation.