Tag Archives: strategic communications

Three Things Clients Want From Agency Partners

At the Public Relations Organization International (PROI) conference held in Denver last month, I had the opportunity to hear from a panel of in-house, senior-level communications professionals who spoke about what they hope to get out of agency partnerships. Each of the panelists previously worked for creative agencies themselves, providing for unique insight and surprisingly simple answers. Below are the top three things this expert panel asks of agency partners.

What Clients Want From Agency Partners | GroundFloor Media Public Relations Agency

Photo credit: Startup Stock Photos

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What Words and Phrases Can We Eliminate From Our Writing?

Screen Shot 2017-08-23 at 10.57.36 AMHow can Twitter’s 140 character missives, and pithy Snapchat highlights get translated into our everyday writing as communicators?

Every time I reach for my AP Style Book, I am reminded of a college journalism professor who left her mark on me for a couple of reasons: First, we had weekly quizzes on the AP Style Book, which was a great way to learn and practice the rules. And if you weren’t sure there was a rule, at least we all learned to use the book to see if a rule existed.

Second, she was a stickler for writing in the simplest terms, using concise, action words and cutting out fat from our writing. Following is a list of words or phrases that should be eliminated from our writing, along with a suitable replacement word. Just like Bitly and Tiny URL help us shorten URLs for social media, this list can help tighten all of our writing. What are some of your favorite words or phrases that can be omitted and replaced with a single word?

Instead of: Use:
In order to To
Utilize Use
Very ugly, very fat, very angry Hideous, obese, furious
In the event that If
On account of the fact that

Because of the fact that

Due to the fact that

Because
In spite of the fact that Although, though, despite
In the absence of Without
In the event that If
A large proportion of Many
In a situation in which When
There is a need for Must
Subsequent to After
Impact on Affect
Along the lines of Like
At the present time Now, currently

 

 

Sources for Social Media Ideas

Social Media Ideas ResearchWhere do you get your social media ideas? When you hear the words “brainstorming” or “creativity,” you may not immediately associate them with science and research, but I do. When I see a calendar invitation to a brainstorming session, I make a note to make time for some research. I’m not talking about what competitors are up to, though that too is important. I’m talking about finding a LexisNexis log in and doing some digging to see what the scientific community says about the topic. You’d be surprised what exists out there to inspire your work.

Most recently, I did some work with a child abuse prevention nonprofit and stumbled across the amazing Frameworks research that studied how people in various demographics responded to different message framing related to child abuse prevention. This research is widely used amongst nonprofits working on this topic. It has great insights like “because so many frames have the effect of lifting support for child abuse and neglect policies, child welfare advocates on this issue have the opportunity to create some synergy across child development issues by using frames that also elevate other areas of child development.”  To translate, there are many ways of talking about child abuse that can be effective, but a few strategic ones will also help everyone else working on the topic. In coming up with ideas for this April, which is child abuse prevention month, we kept that research in mind.

The child abuse example is just one of many. If the topic relevant to you doesn’t have extensive existing research there can be more broad ways to investigate, such as looking for research related to online giving and social pressure for nonprofits. Or even understanding theories related to how people choose what to buy. This study tested whether people offered a coupon for jelly bought more when they could choose between 26 flavors or 6 flavors. More people were attracted to the big display, but more people actually bought jelly when there were fewer choices.

If you want to propel your agenda, build a movement, and change the narrative, you’re going to need some powerful social media ideas for content. Why not start with a Google search to leverage psychology, cognitive science, and the latest social science research to help lead you to success?

Media Relations Takeaways from Maternity Leave

Last week I returned to GFM after the second maternity leave of my tenure and have been eager to share observations and tips related to media relations that have been swirling in my PR-minded brain since we got home from the hospital.

We welcomed Anderson boy #2 on Oct. 23, 2016 and I was fortunate to be able to spend 13 wonderful weeks at home with our newest addition.

But, like many a PR pro will admit, “unplugging” is simply not in my nature.

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Into the Future: Thinking about Gen Z

Millennials are a prized demographic for communicators – they’ve been analyzed and overanalyzed as companies adjust to millennials having more purchasing power than before or simply joining their workforce. But, it’s time to think about the next generation as they could be even more influential in changing the face of marketing communications.

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The Importance of Patagonia’s Black Friday Campaign

This year, Patagonia announced that it would donate all Black Friday proceeds to grassroots environmental groups fighting to protect natural resources like water, oil and soil. The company expected to rake in about $2 million across its 80 global stores and Patagonia.com. In reality, Patagonia recorded $10 million in revenue – five times what the company expected – and is still promising to donate 100 percent of that revenue to the environmental groups.

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First Things First

blogpic_firstthingsfirstThanksgiving has come and gone (hard to believe!), but I still feel compelled to dedicate this blog post to it as it happens to be my favorite holiday. Unfortunately, however, it tends to get short-shrifted every year as people tend to jump right from Halloween to Christmas. No sooner does Halloween end, then stores start putting out their holiday decorations (if they haven’t already done so), we are inundated with holiday catalogs, and radio stations start playing holiday music. To which I say – FIRST THINGS FIRST! Thanksgiving comes before the December holidays, and we should absolutely honor that. Goodness knows we should never overlook an opportunity to slow down and be thankful.
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“Four Email Subject Lines That Make Everyone Hate You”…Including Media

emailGiven reporters rarely respond to the first email, just about every PR-professional has had follow-up via email or a phone call.

I recently came across this Fast Company article that I think can also apply to emails you send reporters: “Four Email Subject Lines That Make Everyone Hate You.” Here are some of the lines that the article calls out as ones to avoid:

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Media Relations at the Height of the Presidential Election

Credit: Jon S Flickr | NS Newsflash

Credit: Jon S Flickr | NS Newsflash

The majority of PR pros sunk in their chairs a little at the beginning of the year when it became a reality that 2016 would be marked by not just one, but two, long and furiously competitive news cycles—the Olympics in Brazil followed by what has become an incredibly polarizing and contentious presidential election campaign.

Weave in unspeakable national and international tragedies and it has been an extremely tough year to secure, and maintain, the media’s fickle attention.

As we kick off October there is a pretty predictable trajectory for what mainstream media will cover between now and the end of the year—barring breaking news that we cannot predict. Presidential debates and the 24-48 hour fall out, election week, pumpkin spice and egg nog everything, and holidays from every angle imaginable.

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Three Leadership Tips for Navigating Interpersonal and Team Dynamics

During the past few weeks I have had numerous discussions about team dynamics, interpersonal issues among colleagues and team leadership. Part of these conversations stem from my upcoming 12-week maternity leave and planning client coverage. Another driver of the conversations has been a presentation on crisis and issues management that I have been asked to give this upcoming weekend for a Young Living essential oil convention, organized by the Lemon Dropper team (my sister-in-law is one of the primary event organizers).

When I was asked to speak about navigating issues and “crisis” situations among teams at the essential oil business conference, I’ll admit that I was nervous. I felt unqualified and wondered what I could offer these small team/business owners – most of whom work from home for their oil business. Yet as I dug through old crisis plans for GFM clients large and small, I realized just how similar team dynamics, and issues management among team members, can be to companies of a much larger scale.

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