Crisis Communication and Reputation Management
Despite all the best-laid plans, the you-know-what eventually hits the proverbial fan! GroundFloor Media's Crisis Communication & Reputation Management service line prepares clients to handle communications during the toughest issues and crises. This service line is run by a Rapid Response team whose members are expert at handling a variety of crisis communication scenarios and managing issues for high-profile organizations when their names and their brand reputations are on the line. Team members have experience inside the newsroom and the boardroom, as well as on the front lines, so we’re skilled at providing battle-tested crisis and issues management support to organizations large and small, even in the most trying circumstances.
We’ve helped companies prepare for, respond to, and recover from a wide variety of potentially damaging situations. Our crisis plans have proven highly effective, even under the closest scrutiny and in the brightest media spotlight, including U.S. Senate investigative hearings, class action lawsuits, reductions in force, customer uprisings, national media investigations, social media attack campaigns, product recalls, government interventions, employee issues, shareholder issues and executive malfeasance.