Any business visionary worth their salt will tell you that a brand’s reputation is its single most valuable asset. Without public trust, companies are commodities at best and out of business at worst.
To protect your reputation, our experienced crisis communication team members utilize an integrated digital-public relations approach. We work in partnership with our digital sister agency, CenterTable, to identify, assess and respond to crises and issues that could hurt your organization.
And you’ll be hard-pressed to find a more experienced team than ours. Our crisis and reputation management experts work with organizations ranging from Fortune 100 companies to startups and nonprofits. In addition, we work with in-house legal counsel as well as with law firms across the country to help their clients manage the courtroom of public opinion.
Examples of our work include managing the communications surrounding U.S. Senate investigative hearings, class action lawsuits, reductions in force, customer uprisings, national media investigations, social media attacks, product recalls, government interventions, employee/shareholder issues and executive malfeasance.
Our crisis plans and responses have proven highly effective, even under the closest scrutiny and in the brightest media spotlight.
For additional information about our Crisis Communication and Reputation Management service line, please take a look at our e-newsletter, GroundFloor Media & CenterTable’s Crisis Communicator:
- Crisis Communicator: Volume 1
- Crisis Communicator: Volume 2
- Crisis Communicator: Volume 3
- Crisis Communicator: Volume 4
- Crisis Communicator: Volume 5
- Crisis Communicator: Volume 6