Preparation Key During a Public Relations Crisis
Incorporate these tips from various communications experts into your crisis communications strategy to protect your brand’s reputation.
Never Fear: Social Media is on the Rise
We’re a quarter of the way through 2018 and it’s time for some trend spotting. … Read More >
5 Truths About Crisis Communications
There are few things as frightening, potentially damaging and as misunderstood as a crisis. Here are five things about crisis communications that may be counter intuitive but are absolutely true.
Takeaways from Hawaii’s False Ballistic Missile Text
Only two weeks into 2018, and we have the first crisis communication case study of … Read More >
Forget Fake News, How About Fake Sources?
The old saying in journalism that “if your mother says she loves you, check it … Read More >
Time to Revisit Your Crisis Communication Plan
With 2017 almost in the books, it’s a good time to review and update your … Read More >
Social Media Complainers Aren’t Just After a Freebie
In the early days of social media, many brands had a real concern about consumers … Read More >
London Could Boot Uber Based on Reputation Issues
We all know that a poor reputation is harmful to a business’ bottom line, but … Read More >
When A Private Crisis Strategy Session Becomes Front Page News
As part of crisis communications training with our clients, we emphasize that unless you are … Read More >
PR Homerun: Turning Lemons into Lemonade
Sometimes all it takes is a bit of creativity & humor to mitigate an issues management headache, such as the recent USC “Shakespeare” misspelling incident.