Lance Armstrong takes another lap around the court of public opinion. Can he retain his seven titles—and his credibility?
A tawdry scandal has cost the company its CEO and, ultimately, its founder/chairman. The fallout could have ended in December.
In journalism, there’s a saying: ‘If your mother says she loves you, check it out.’ Turns out that applies to executives’ résumés, too.
How long does it take for a crisis to happen for your company? Nine-and-a-half seconds, the same amount of time it takes to upload a YouTube video.
Chubb Group’s crisis communications protocol makes sense in the age of social media.
The 72-page policy no longer treats social media like a fad. GroundFloor’s Gil Rudawsky offers some highlights, and what they mean for PR pros.
The pizza chain became a lightning rod for criticism after it insulted an Asian-American woman, and the incident provides crisis lessons for all PR pros.