Bring us a challenge, and we’ll find an opportunity

GFM|CenterTable team members in a meeting

For more than two decades , clients have relied on our team to create award-winning, customized, integrated campaigns that drive engagement, change consumer patterns and impact the bottom line.

Strategic Solutions Built for Tomorrow’s Landscape

Amy Claire Wild discusses a project with Laura Love

The way stakeholders discover, evaluate and trust organizations has fundamentally changed. It’s no longer enough to secure media coverage or run digital campaigns in silos—your stories need to perform across generative AI platforms, search engines, social ecosystems and owned channels to create measurable impact.

We’ve built the infrastructure to win in this new environment.

From AI-powered search optimization to crisis preparedness, from social media strategy to change management, our integrated approach ensures every tactic drives your business goals—with the agility, innovation and expertise you need to stay ahead. We’re not just an agency. We’re an extension of your team.

The Way We Work

The Process: Integrated. Intentional. Built to Perform.
From AI-powered search optimization to crisis preparedness. From social media strategy to change management communications. Every tactic we deploy ladders up to your business goals—with the innovation, agility and expertise to keep you ahead in a landscape that never stops changing.

01

Pulse

Pulse

Great communication starts with understanding. We listen deeply, collaborating as your true partner to build strategies that align with your goals — never operating in isolation.

02

Prepare

Prepare

From Day One onboarding to quarterly planning, we deliver forward-thinking strategies backed by data and flexibility, keeping you ready for both opportunities and challenges.

03

Perform

Perform

More than a partner, we’re an extension of your team. Rooted in expertise and driven by results, we anticipate what’s next, ensuring your communications make an impact when it matters most.

Built for the Way the World Works Now
We’ve developed a suite of proprietary tools and methodologies designed to give our clients an edge in today’s communications landscape.

ChatGFM™ — AI-Powered. Completely Private.
While most agencies rely on public AI tools, we built our own. ChatGFM™ is a proprietary AI solution deployed exclusively within our own Azure environment—fully private, fully secure and entirely under our control. Your data never leaves. Your confidentiality is never at risk. And you still get the full benefit of cutting-edge AI-powered strategy and insights.

StoryAmp™ — Earned Media. Amplified.
Getting a story placed is just the beginning. Our StoryAmp™ methodology transforms earned media into a strategic amplification engine—structuring content, optimizing your web presence and synchronizing your messaging across the trusted sources that search algorithms and large language models rely on. Your story doesn’t just get told. It gets found, cited and amplified.

Answer Engine Assessment — Know Exactly Where You Stand.
Our proprietary Answer Engine Assessment maps how your organization—and your competitors—appear across today’s full discovery ecosystem: search engines, generative AI platforms and social media. You’ll see precisely where you’re cited, where competitors dominate and where opportunity exists. It’s competitive intelligence built for the AI era.

Content Hive™ — Structured Strategy. Natural Buzz.
Most content efforts fail not because of bad ideas, but because of disconnected execution. Content Hive™ is GFM’s proprietary content methodology that transforms social, search, email, influencer, advertising and analytics from isolated workstreams into a single, interconnected system — each layer reinforcing the others, all working toward the same goal. The result is a living content strategy that turns followers into community, engagement into impact and brand storytelling into measurable business outcomes. This is not a content calendar. It is your brand’s content engine.

SparkLab™ — Insights That Ignite Change
Innovation starts in SparkLab™, GFM’s collaborative incubator where strategy meets experimentation. Designed to explore emerging trends, test concepts and develop pioneering solutions, SparkLab™ is where groundbreaking strategies are born. Whether refining audience engagement methods or identifying untapped opportunities, SparkLab™ ensures your strategy doesn’t just follow the curve — it leads it.

Media Mindset™ — Insight-fueled. Audience-led. Results-driven.
Our custom-built, audience-first media process that blends data, human insight, AI and strategic boldness. It’s hands-on, agile and transparent—designed to deliver performance while never losing sight of the people behind the numbers

Online War Room® — Crisis Readiness, Battle-Tested Since 2011
Pioneered in 2011, our Online War Room® puts your team inside an immersive, real-time digital simulation where custom-built media—video, audio, social posts, breaking news—unfolds under pressure. Your team makes real decisions in realistic conditions, surfacing vulnerabilities and closing protocol gaps before a real crisis ever hits. You’ll leave with the confidence that comes from having already been tested.

We Work Where the Stakes Are Highest
We specialize in high-stakes, highly regulated environments—healthcare systems, nonprofits, government agencies, educational institutions and organizations navigating major transitions. These are the clients where a communications misstep carries real consequences. We’ve been trusted in those moments, and we’ve delivered.

We are nimble, flexible and proud to work with organizations committed to making a lasting impact—from small nonprofits to multinational corporations. No two challenges are alike, which is why we dig deep every time.

Jon Woods, Jim Licko and Kaitlin McMurry record a podcast in GroundFloor Media's studio.

We hire team members with “talent-tude” – mad skills complemented by a great outlook on both work and life